This is a transaction that involves the distribution and sale of certain
products and services online.
Electronic commerce has now
become the biggest market for sale. This is evidenced by the sales of 2006 have
increased by approximately 50% compared to 2005.
In Spain the most benefit
from online shopping is the airlines sell their tickets over the
Internet. For he still travel agents and gambling.
Types of
electronic comerse
There are different depending
on who is involved in the process:
· B2B (Business to
Business): takes place between two or more companies.
· B2C B2C (Business
to Consumer): commercial transactions carried out by a company and led to
the final consumer.
· B2A (Business
Administration to): a business enterprise for Public Administration.
· B2E (Business to
Employee): business relationship of a company and employees the same.
· C2C (Consumer to
Consumer): commercial operation conducted between two consumers.
· P2P (Peer to
Peer): business that does not have regular customers. This is direct
communication between two clients via e-mail or the Internet. It is used for
the exchange of information and / or files.
Advantages
The main advantages of
electronic commerce are:
· The user purchases
without leaving home by visiting the shops you want.
· The user can save
and buy cheaper since it has the ability to compare prices.
· Time Customer
lower because it does not expect long queues.
· Shops open 24
hours a day and throughout the year.
· Broad market
because you can buy anywhere in the world.
· Cost reduction
because the sale is directly, without intermediaries.
Afraid to
buy internet
When it comes to buying on
the internet, there are a number of unfounded fears and prejudices associated
with:
· Privacy: Users wary at the
time of handing over their data because they know they will be done with them.
· Authentication: there are
customers who doubted the person you contact, as they do not know with whom to
negotiate veracity.
· The Global
Security: The main fear is that the security is breached and remain in the
light sensitive personal data.
Security
The problems and fears with
those users are settled through:
· Encryption: is the
codification of information, through which can not be accessed without the data
encoded key. The user has a private code for personnel and other public
recipients.
· Technology digital
certification is used in conjunction with encryption. The best known are the
SSL and SET, which currently is the most in demand.
The SSL is a protocol
which provides secure communications through a coding method (encryption),
based on a 40-bit code. stands for Secure Sockets Layer.
The SET is a protocol
that is used to make purchases safely. It allows the seller to know the number
of credit card, which also solves the problem of privacy.. Its initials refer
to Secure Electronic Transaction.
One of the methods most
commonly used for the purchase on the Internet is the electronic signature
which is a set of data that identifies its users. It uses both encryption
technology such as digital certificates.
Legislation in
Spain
Electronic commerce is
protected by the laws in order that there is any kind of fraud. En el caso In
the case of Spain is governed by the Law on Service of the Society of
Information and Electronic Commerce (LSSI). It is also known as the
Law 34/2002.
La The LSSI is
responsible, for example, the transfer of files through downloads, paying for a
product or served in or just information.
This law affects all people
or companies that operate from Spain at both European and Spanish, and to do so
in the European Union or elsewhere, and whose recipients are in Spain.
Other laws affecting both at national
and European level are:
· 200/31/CE
Directive of the European Parliament and the council on June 8, 2000 on
electronic commerce.
· Royal Decree
1906/1999 of 17 December on hiring telephone or electronically.
· Proposal for a
Directive on copyright in the Information Society.
· Order of March 21,
2000 on the regulation of the system for allocating Internet domain names under
the country code for Spain (. Com).
· Royal Decree Law
14/1999 of 17 December electronic signature.
· A proposed law on
electronic signature of Dec. 27, 2001.
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